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Follow-up 5h ago Major5
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Revolut app down: card payments, transfers blocked for thousands
Revolut suffered a major service outage on 20 October 2026 affecting app access, card payments, transfers, and ATM withdrawals for thousands of customers. The company confirmed the disruption but declined to specify the cause or recovery time, though the incident coincided with reported issues at other UK banks and a Google Cloud incident affecting its UK facility.
Quick Facts
- Service disruption affecting multiple features
- App access blocked with 'Something went wrong' error messages
- Card payments declined at point of sale
- Transfers unavailable
- ATM withdrawals unavailable




Revolut experienced a widespread service outage on 20 October 2026, affecting multiple core banking functions including app access, card payments, transfers, and ATM withdrawals. The company confirmed the disruption via social media but did not disclose the cause or expected resolution time. According to outage tracking platform Downdetector, more than 1,500 user reports of service issues were logged shortly after 08:00 BST. Revolut's online status page listed 31 services as partially unavailable, and customer support channels were also affected, leaving users unable to contact the bank during the incident.
Users reported seeing "Something went wrong" error messages when attempting to open the app, with some unable to access account balances or make payments at point of sale. Customers worldwide reported disruptions; those in the UK, Ireland, and Greece were among those affected. Revolut stated that "all our customers' money and data are safe" and that its engineering team was actively working to restore full service. The company, which serves over 80 million customers globally, did not specify whether the outage was affecting all regions equally or provide a timeframe for recovery.
The outage coincided with reported issues at other UK financial institutions, including Lloyds Bank and Bank of Scotland. Lloyds acknowledged experiencing problems with "certain online services" but confirmed its app was functioning normally. Security researchers and observers noted that Google Cloud reported "elevated errors and intermittent network failures" across some services at its UK facility (europe-west2) on the same day, though no direct causal link between the incidents was confirmed by the companies involved. The timing and scope suggested a potential broader infrastructure issue, though Revolut did not confirm this.
Topics
Why This Matters
A service outage at Revolut, a fintech bank serving over 80 million customers globally, blocked access to essential banking functions including payments, transfers, and cash withdrawals for thousands of users across multiple regions (UK, Ireland, Greece, and others). Users were unable to contact customer support during the incident. The outage coincided with reported disruptions at other UK financial institutions (Lloyds Bank, Bank of Scotland) and elevated error reports from Google Cloud's UK infrastructure facility, raising questions about potential broader infrastructure vulnerabilities affecting multiple financial service providers simultaneously. No confirmed recovery time or root cause was disclosed.
Timeline & Sources
Oct 20, 2026
WireRevolut outage begins; users start reporting app access issues and declined cards
Oct 20, 2026
WireRevolut confirms service disruption via X; engineering team begins restoration work
Oct 20, 2026
WireRevolut's status page shows 31 services partially unavailable including card payments, transfers, ATM withdrawals
Oct 20, 2026
WireBBC reports outage; Google Cloud posts notice of elevated errors at UK facility (europe-west2)
Sources
- Revolut down as users report app not workingbbc.comMediaOct 20, 2026
- Some Revolut users seeing service disruptionRTE.ieMediaOct 20, 2026
- Revolut outage leaves some customers unable to make card payments or access appThe JournalMediaOct 20, 2026
- Revolut app goes down as customers say their cards are declined at the tillThe Irish SunMediaOct 20, 2026
- Revolut 'down' as users report error message blocking them from bank accountsMetro.co.ukMediaOct 20, 2026