Tech
Jun 17, 20261
59%
MEPCO Launches Redesigned Electricity Bill Format with QR Codes for Enhanced Consumer Experience
MEPCO has introduced a new, user-friendly electricity bill format featuring a simplified layout and QR codes for digital access to services, implemented at the direction of the Ministry of Energy to enhance transparency and consumer convenience.
Quick Facts
Who
Multan Electric Power Company (MEPCO)
What
Introduced new and modern electricity bill format
When
June 17, 2026
Where
Multan
- Introduced new and modern electricity bill format
- Redesigned bill layout for clarity and organization
- Integrated QR codes for digital access
- Simplified presentation of billing information
- Enhanced consumer-facing reforms
Multan Electric Power Company (MEPCO) has introduced a modernized electricity bill format following directives from the Ministry of Energy (Power Division), aimed at improving transparency and user-friendliness for consumers across its service area. The redesigned format presents billing information in a clearer, more organized manner, with key details such as payable amount, due date, electricity consumption units, and other relevant charges prominently displayed to reduce complexity.
Chief Executive Officer Engineer Gull Muhammad Zahid stated that the new bill format was specifically designed with consumer convenience in mind, enabling customers to quickly access and understand their billing information without navigating complicated details. The simplified layout is intended to serve consumers from all segments of society, ensuring that billing status can be understood at a glance.
A significant feature of the new bill format is the integration of QR codes, which allow consumers to access additional information, online services, and digital facilities directly from their bills. This technological addition represents part of MEPCO's broader effort to strengthen digital accessibility and customer service delivery.
According to MEPCO's spokesperson, the introduction of this redesigned bill format marks a substantial step toward consumer-friendly reforms in the power sector. The initiative is expected to enhance transparency, build consumer trust, and improve overall service delivery standards within MEPCO's operations.
Topics
Why This Matters
The redesigned electricity bill format directly impacts millions of consumers in MEPCO's service area by making billing information more accessible and transparent. QR code integration enables digital service access, reducing barriers for underserved populations and supporting the power sector's digital transformation. This reform builds consumer trust and simplifies payment processes, which is critical for utility sector efficiency and customer satisfaction in Pakistan.
Timeline & Sources
Jun 17, 2026
WireMEPCO officially introduces new electricity bill format