Entergy Louisiana and New Orleans Prepare for Tropical Storm Threat Within 24 Hours

Entergy Louisiana and Entergy New Orleans are actively monitoring a tropical system developing in the Gulf of Mexico and preparing for potential severe weather expected to impact their service territories within the next 24 hours. The two utilities, which together serve more than 1.3 million customers across Louisiana, have mobilized crews and resources to respond swiftly and safely once weather conditions permit restoration efforts.

Both companies are urging customers to take immediate preparatory action, including developing personal storm plans and assembling emergency supply kits with basic necessities. Customers are particularly advised to ensure adequate supplies of any medical equipment or medications that depend on electricity. The companies have made available comprehensive resources, including their Storm Center website, the Operation: Storm Ready Guide (available in English, Spanish, and Vietnamese), and detailed guidance on emergency preparation.

Entergy has established multiple channels to keep customers informed before, during, and after the weather event. Customers can monitor restoration efforts and report outages through the Entergy mobile app, the View Outage Map, and text-based notifications (texting OUT to 36778 to report outages or STAT for power status). The companies are also maintaining active social media presence on Facebook and X (formerly Twitter) for both Entergy Louisiana and Entergy New Orleans, with planned frequent updates throughout the event.

Entergy Louisiana serves more than 1.1 million customers across 58 parishes, while Entergy New Orleans provides electric service to over 209,000 customers in Orleans Parish. Both entities are subsidiaries of Entergy Corporation, a Fortune 500 company headquartered in New Orleans that serves approximately 3 million customers across Arkansas, Louisiana, Mississippi, and Texas through its operating companies.